Topright Support

Live support

The time zone of us is GTM+8. At our work time (9am-6pm), just click the Chat with us icon on the upper right corner of the webpage to initiate a live chat with our sales to talk with our online sales directly.Also you can call us on the phone to chat with us. The phone number is  +8615251077765

Email support

If you have a long story to tell us and would like to send us an email, you can email us at  sales@chinatopright.com  .
Our staff will reply you as soon as possible within 24 hours.

Order support:

1. Inquiry-Professional quotation.
2. Confirm the price, lead time, artwork, payment term etc.
3. Topright sales send the Proforma Invoice with Topright seal.
4. Customer make the payment for deposit and send us Bank receipt.
5.Initial Production Stage-Inform the clients that we have got the payment,And will make the products according to your request,. After getting the sample or drawing approval, we inform that we will arrange the production & inform the estimated time.
6. If possible,middle Production-send photos to show the production line which you can see your products in . Confirm the estimated delivery time again.
7. End Production-Mass production products photos will send to you for approval. You can also arrange the third party Inspection .
8. Clients make payment for balance and Topright Ship the goods .Also can accept payment term-Balance against B/L Copy Or L/C payment Term which we discussed. Inform the tracking number and check the status for clients.


Technical Solutions & Support:

Can't find what you need?At Topright We can help you get what you are looking for!
At Topright we set up a perfect sales service system, Based on the market and customer needs , and provide a full range of personalized solutions, which has won long-term trust and support of many customers. We’re proud to provide a great service to companies that need a reliable electric heating element supply of goods from China. Topright run with you!


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Online customer service
Online customer service system